Refund policy

Non-personalized items
Non-personalized items can be returned within 30 days of delivery. Items must be unused, unwashed, and in their original condition. The customer is responsible for return shipping, and original shipping charges are non-refundable.

Personalized and custom-made items
Personalized and custom-made items are final sale and cannot be returned, unless they arrive damaged, defective, misprinted, or incorrect.

Damaged, defective, misprinted, or incorrect items
Email support@shopsacraft.com with your order number and a photo of the item, and we will make it right.

How to start a return
Email support@shopsacraft.com with your order number and the item you would like to return. We will reply with return instructions. Refunds are issued to the original payment method after the return is received and inspected.